6 Steps to Attracting & Keeping Repeat Customers

6 Steps to Attracting & Keeping Repeat Customers

DOWNLOAD YOUR FREE BRANDING REPORT HERE!

If you are looking for more meaningful engagement with your current and new customers – Follow these 6 steps!

Surprise – The Change Begins with You!

1. ASSESS YOUR ATTITUDE
Often when we aren’t attracting the results we want, we can spend a lot of time complaining and/or criticizing ourselves and others for the things we are frustrated with or don’t like.

We focus on the numbers that we DON’T have and are FRUSTRATED when are numbers aren’t growing as fast as we want.
When we are feeling down, we procrastinate on the important business growing activities because we are spinning with too many things to do which ends up diminishing our confidence.

Answer this: How often do you complain? Are you delaying anything because you are overwhelmed?

2. TAKE RESPONSIBILITY
Consider all of the skills and strengths and look for ways to demonstrate your best every day.
Ask yourself these questions:
• What am I bringing to the table here?
• What am I contributing? Do I present solutions?
• What can I do to improve the environment in my business and in my relationships?
• Am I implementing the best time management strategies?
• What do I need to focus on?

3. START TODAY & BE GRATEFUL
Look around and see all of the things that are going right in your business.
Look for the things that you are grateful for and write them all down to remind yourself.
ACTION: Create a Thank You promotion to spread the gratitude with your customers.
Show the people you interact with just how much you appreciate them!

4. CREATE YOUR DREAM LIST
When are you most happy in your work?
What do you want to be doing more of with your time?
Write out a list of ideal duties, projects or partnerships you want to be doing more of – get in touch with what really makes you happy!

5. LOOK FOR OPPORTUNITIES
Consider delegating tasks or decreasing your offerings.
Maybe it is time to streamline: What opportunities exist for maximizing your time now that you know what lights you up?
Find out what you need in order to get where you want to go!
Talk to people, network, tell them clearly what you do and how you can help them solve their problem!

6. GET INVOLVED & BRIDGE THE GAP
Become the ideal Problem Solver for your customer – Show them that you are happy, self-aware and focused.
* Be the person they need to solve their problem.
* Work from this space as frequently as possible! AND have a life outside of your business!
* Take a course, volunteer and meet new people!
*Find a mentor, a coach, a time management planner that works and surround yourself with supportive people!

AND remember, you started a business because there is something burning inside of you that wants to be shared! Believe in yourself!  Follow these steps to really get out of you head and focused on providing the best service to your customers!

Enjoy the process!
Kelly

How to Talk to Your Partner about Money!

Money talks can be challenging! As a Solopreneur you are trying hard to keep costs down and DIYing everything you can! You spend hours learning online marketing strategies and get frustrated when technology blocks you from expressing your gifts!!

I get it!! I know the pain of the ups and downs of getting in the flow and then being stopped by having to learn something new again and again…

DOES THIS SOUND LIKE YOU?

You are exhausted with the process of going it alone and you finally admit you need help! So you jump on webinar after webinar and you sit there ready to click the button to invest in training whether it is Facebook ads, copy writing training, webinar training, Pintrest training etc. etc. etc. but then you think, “Oh my goodness my partner is going to kill me!!!” or maybe it isn’t so dramatic but you don’t want to get into the whole MONEY TALK!

I created this video to give you a few strategies I have learned to help you handle this situation AND develop a deeper level of trust with your partner and confidence in yourself as a business owner! Have a listen:

(Don’t laugh too hard at this still shot of me about to sneeze!!)

TAKE ACTION!

I invite you to continue the conversation in my FB group – link is also below! AND to learn more about Getting Started with Business Planning and Branding Strategy in my 30 day self-study with live coaching program!

Enjoy!! With love,

Kelly

Kelly MacLellan, M.Sc.

 

Discover Your Life Purpose

Discover Your Life Purpose

As an entrepreneur you have BIG dreams! You know there is an abundance of passionate energy bubbling inside of you!! But sometimes you can be pulled in different directions and overwhelm can set in.

You may also look around and try to replicate what other people are doing but your heart just isn’t in it. You think, why isn’t this working and begin to compare yourself to others who seem to be successful. All of this behaviour leaves you feeling frustrated and wanting to give up.

NOW IS THE TIME TO FOCUS YOUR ENERGY – You really are closer than you think to living your life purpose!!

Discovering your life purpose and sharing your passion in the world through the work you do every day will attract abundance, prosperity and peace into your life and will ripple into your family and your community!

WHY AN AUTHENTIC BUSINESS?

Authentic business translates to:

  • less time wasted,
  • increase in energy and
  • higher return on investment.

When your messages and products are aligned with your higher purpose, you attract higher paying, happy customers who send more customers like them back to you!

And that process has nothing to do with comparing, replicating or looking outward to others, it has everything to do with going inward and getting authentic!

And when that happens… Your confidence will soar because this approach is rooted in your soul, your heart and you will experience the joy of living your life purpose! Get Started by accepting my gift to you! 

Enjoy the process!

With love, Kelly

 

 

 

 

4 Steps to Greater Career Satisfaction!

4 Steps to Greater Career Satisfaction!

Do you love your job? Follow these 4 steps to greater career satisfactionGood Morning! Statistically Tuesdays are one of the happiest work days in the week.

Are you happy today at your job?

I hope so but if not, the best advice I can give is to look around and see what you like about your job, what is going well and recognize all the perks you do have and if you can’t find any, start by being grateful for having a job.

We have all heard loads about the Law of Attraction and one of the principles says~ What you focus on expands.

So if you are unhappy and unsatisfied with your job there is a way to improve the situation. Activity:

Step 1: Get a piece of paper and write your thoughts on these questions: What is going right? What do you like about your job? What are you good at?

If you are blocked, consider that there must be something or else or you wouldn’t have stayed so long. Why have you stayed? Write down all of that comes up for you.

Step 2: Now write down all of the things you wish you could be doing. If you could spend your time doing anything you want, what will that be? Now consider how can you bridge this gap? Be creative, consider volunteer positions, education, certificates, lessons, people to meet, new routines to incorporate, memberships to pursue…

Step 3: Research! Set up informational interviews with companies you want to work with, local college and university websites and talk to academic advisors, visit the volunteer action centres and art centres, read newspapers, talk to people about what you want and what you are looking for – network and get involved!

Tony Robbins said that we tend to overestimate what we can do in one year and underestimate what we can achieve in ten.

Step 4: Create a 1, 5, and 10 year plan.

We always say, time flies therefore: a 3 year degree taken at a rate of one or two courses part time will also fly by, as will volunteering or joining a group to get certain skills and meet certain people; look at how that investment will pay off and if it involves a career change how happy you will be!

If we can avoid thinking of all of the reasons why not to do something and instead focus on what we want and what we already have, our career decisions would become a lot more clear and easier to make.

“Your work is to discover your world and then with all your heart give yourself to it.” ~ Buddha

Enjoy!

Kelly MacLellan MSc
Business & Career Coach

 

How do you start the day?

How do you start the day?

“Be careful what you water your dreams with. Water them with worry and fear and you will produce weeds that choke the life from your dream. Water them with optimism and solutions and you will cultivate success. Always be on the lookout for ways to turn a problem into an opportunity for success. Always be on the lookout for ways to nurture your dream.” ~ Lao Tzu

Imagine waking up and expecting gifts, opportunities and success. Imagine expecting that people will help you, doors will open and life will be effortless. How different would your life be if you went out into the world each day expecting that your dreams will be supported and fulfilled?

Hold this belief close to your heart: Each moment has the potential to lead you closer to your heart’s truest desires.

How we tend to our “garden” of dreams and how we speak about what we are growing is important if we want them to grow and flourish. How do we grow and affirm our dreams with our words? (more…)

The Art of Living..

The Art of Living..

“A master in the art of living draws no sharp distinction between his work and his play: his labor and his leisure; his mind and his body; his education and his recreation. He simply pursues his vision of excellence through whatever he is doing, and leaves others to determine whether he is working or playing. To himself, he always appears to be doing both.”
~ Francois Auguste Rene Chateaubriand

 

Enjoy! Embrace your life!

With love, Kelly

Be Radiant! Trust Feeling Good

Be Radiant! Trust Feeling Good

THE BENEFITS OF SLOWING DOWN AND TUNING INWARD

When you follow your heart, you trust your deeper intuitive self. You show love to yourself and to others.

The physical reaction when following your heart is like a glowing white light beaming in all directions from you but concentrated from your chest—your heart.

Time disappears and all is radiant. You feel peace and joy. Our egos usually talk us out of something because of fear of the unknown, but our hearts always lead us to what we truly desire.

When you follow your heart and receive its desires, you will feel good—really good! Therefore, trust what feels good in your heart and use this feeling as guidance; this “feeling good” is aligned with our hearts and our life purpose.

*this is an excerpt taken from the my book “Follow Your Heart to Discover Your Life Purpose – Creating Authenticity in your Relationships, Career and Health & Wellness”  Want more info? Contact me below.. and I will reply!

Enjoy, With love,

Kelly

Kelly MacLellan, M.Sc.

 

Do you do this?

Do you do this?

What is preventing you from following what is in your heart?

Do you long to draw, paint or collage? Do you wish you could change careers or pursue an exciting hobby?

Maybe you dream of lush gardens or exotic cooking or interior design!

What happens to your body when you think and imagine yourself doing what your heart wants? Doesn’t it feel good?! Likely it does!

So, what is stopping you from taking action?

You don’t need a studio to be a potter or a sculptor. You don’t need to quit your job to be a writer, photographer or a dancer. You don’t need to leave your relationship to own your own business or will be considered a terrible parent to join a passionate cause.

“Indulging ourselves in a frantic fantasy of what our life would look like if we were real artists, we fail to see the many small creative changes that we could make at this very moment… Rather than take a scary baby step toward our dreams, we rush to the edge of the cliff and then stand there, quaking, saying. “I can’t leap. I can’t. I can’t.” ~ Julia Cameron –

Take small steps toward your dream and witness your life transform!  Learn 7 Easy Steps to Manifest Joyful Work! Read More!

Enjoy & Embrace your Life!

With love,

Kelly

Download your FREE copy now,  Your confidence will soar because this approach is rooted in your soul, your heart.